Privacy Policy
Your Privacy
FinAgri Pty Ltd and any entity owned or controlled by FinAgri Pty Ltd or within the FinAgri Pty Ltd Group are committed to protecting your privacy and handling personal, sensitive and special categories of information in an open and transparent way.
This privacy policy (“Privacy Policy”) explains how FinAgri Pty Ltd handles personal information and complies with the requirements of the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles set out in that Act.
- This Privacy Policy applies to personal information collected by FinAgri Pty Ltd
- FinAgri Pty Ltd may update this Privacy Policy as required. If it is changed, the changes will be posted on the FinAgri website or advised to you so that you are always aware of the sort of information collected, how the information may be used, and under what circumstances it may be disclosed by FinAgri Pty Ltd
- Please note that if at any time FinAgri Pty Ltd is required by law to release information about you or your organisation, FinAgri Pty Ltd must cooperate fully
- This Privacy Policy is not intended to cover categories of personal information that are not covered by the Privacy Act
Collection of personal information
FinAgri Pty Ltd collects and holds personal information from clients, customers, employees, contractors and other individuals. We collect and hold this information when it is necessary for business purposes.
The main types of information collected and held by FinAgri Pty Ltd relate to the contact details and organisation roles of our clients, suppliers and other business contacts. Typically this information includes names, addresses, telephone numbers, email addresses and job titles.
In the context of agricultural finance services, we may also collect information about your farm business, assets, financial circumstances, credit history, and farming operations to properly assess financing needs and provide appropriate financial solutions.
We collect most information directly from individuals when we deal with them. The personal information collected may be provided in forms filled out by individuals, face to face meetings, email messages or telephone conversations. If you contact us, we may keep a record of that contact.
There may be some instances where personal information about you will be collected indirectly, for instance if you put us in contact with other service providers or we collect information about you from a government information service (e.g. the Australian Tax Office).
In the course of providing agricultural finance services to our clients, we may also collect sensitive and special categories of personal information. Sensitive information we may collect includes financial records and credit information. Special categories of information we may collect include tax file numbers, financial details, and property information.
In some instances it may be necessary to collect personal, sensitive and special categories of information from clients that relate to their employees, family members, business partners, or other third parties to provide professional services to those clients. In those circumstances we rely on clients to only provide us with information that they have handled in accordance with the Privacy Act, including obtaining any necessary consent to disclose that information to FinAgri Pty Ltd for the purposes use and disclosure in accordance with this Privacy Policy.
If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the services you, or they, are seeking.
How we may use your personal information
FinAgri Pty Ltd collects, holds and uses personal information for a variety of business purposes including:
- To provide agricultural finance and broking services
- To respond to your enquiries
- To provide you with information about our services
- To manage our relationship with you
- To assess your financing needs and eligibility
- To negotiate with financial institutions on your behalf
- To maintain contact with you about our services
- To comply with legal and regulatory requirements
- For administrative purposes
Disclosure of personal information
FinAgri Pty Ltd may disclose your personal information to:
- Financial institutions and lenders when arranging finance on your behalf
- Credit reporting bodies to obtain credit reports with your consent
- Our professional advisers such as accountants, solicitors and auditors
- Service providers who assist us in operating our business
- Government and regulatory authorities where required by law
- Any third party to whom you authorise us to disclose information
We will not sell your personal information to other organisations or disclose it to overseas recipients without your permission.
Privacy on our website
When you visit the FinAgri website, our server may record information such as your IP address, the date and time of your visit, the pages you accessed, and the type of web browser you used. We may use this information for statistical, administrative, and security purposes.
The FinAgri website may use cookies. These are small text files placed on your computer to help our website provide a better user experience. Cookies may be used for authentication, personalising your experience, and for analysing visitor behaviour on our website.
Security of personal information
FinAgri Pty Ltd takes reasonable steps to ensure the security of your personal information. We store information in different ways, including in paper and electronic form. We use a range of physical and technical measures to protect the confidentiality, integrity and availability of the personal information we hold.
Data breach notification
In the event of a data breach involving your personal information that could result in serious harm, FinAgri Pty Ltd will notify you as required under the Privacy Act and will take all reasonable steps to contain the breach and minimise potential harm.
Procedures for access, correction and feedback
You may request access to your personal information held by FinAgri Pty Ltd at any time. You may also request correction of any personal information that is incorrect. Any such requests should be made directly to FinAgri using the contact details below.
If you have any questions about this Privacy Policy, if you wish to update information we hold about you, or if you wish to make a complaint about our handling of your personal information, please contact:
Contact Details
Privacy Officer
FinAgri Pty Ltd
P: 0429 693 524
E: info@finagri.com.au
Changes to this Privacy Policy
We reserve the right to review and amend this Privacy Policy from time to time and to notify you by posting an updated version on our website at www.finagri.com.au.
Additional Privacy Information
Further information on privacy in Australia may be obtained by visiting the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
Last Updated: 02/04/2025